Overview
From $51,857 to $63,169 Annually
110 State Street
Albany, NY 12236
Minimum Qualifications
Non-Competitive Qualifications for appointment under NY HELPS Program:
Three years of experience performing clerical, keyboarding, or paraprofessional work in an office environment.
Competitive Minimum Qualifications:
You must be currently reachable on the appropriate eligible list for this title, or eligible to transfer to this title under Section 70.1 of the Civil Service Law.
70.1 Transfer:
For 70.1 transfer to a Program Aide, SG-13, you must have one year of permanent competitive service in an approved title allocated to SG-11 or above.
To determine if you your current Civil Service title is eligible for transfer to this title, visit the Career
Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.
Duties
Clerical Support
- Under the supervision of a State Program Examiner 2, provide general support for the Voucher Audit Team.
- Process voucher rejection and expedite requests.
- Approve mandatory payments.
- Respond to FOIL/data and financial reporting requests.
- Review compliance reports and filter hits and follow up with agencies as necessary.
- Execute daily payment releases in the Statewide Financial System (SFS).
- Prepare written correspondence to internal and external customers.
- Aid in the management of group business mailboxes and ensure responses to customer inquiries are timely.
- Data entry and information tracking for various responsibilities within the teams.
- Organize information for regular and ad-hoc meetings with both internal and external customers.
- Create and maintain multiple spreadsheets for various activities.
- Perform other duties and special projects as required.
Technical Assistance
- Under the supervision of a State Program Examiner 2, performing activities to support the Voucher Audit Team.
- Compile data for periodic reporting including performance measures, and monthly prompt payment interest.
- Perform extensive research with a strong focus on details.
- Assist teams in compiling data or drafting documents as needed.
- Understand and apply regulations including but not limited to State Finance Law and the Guide to Financial Operation that govern payment processes.
- Maintain files, make copies, scan, print and other office support activities as assigned by supervisor.
- Test system or process improvements and report findings to supervisor.
- Compile data for periodic reporting including performance measures, and monthly prompt payment interest.
- Perform extensive research with a strong focus on details.
- Assist teams in compiling data or drafting documents as needed.
- Understand and apply regulations including but not limited to State Finance Law and the Guide to Financial Operation that govern payment processes.
- Maintain files, make copies, scan, print and other office support activities as assigned by supervisor.
- Test system or process improvements and report findings to supervisor.
Knowledge, Skills & Abilities
- Communication – Candidate must: have strong writing, oral, interpersonal and communication skills; must be able to effectively listen and answer questions; speak in a positive, professional tone, confidently speak about accomplishments/ likes/ dislikes/ frustrations; provide outstanding customer service and demonstrate ability to problem solve.
- Leadership – Candidate must: demonstrate ability to overcome obstacles; willingly take on challenges and effect change; demonstrate ability for problem solving; understand basic problem-solving concepts; understand own role/responsibility within a team.
- Self Development – Candidate must be: receptive to improvement opportunities; enthusiastic about training opportunities; interested in career growth; and able to learn quickly from mistakes.
- Technology – Candidate must: display an aptitude for computer fundamentals; be familiar with Microsoft applications and Internet resources; and adapt well to technological change
- Work Ethic – be responsible, accountable and productive; display professionalism, integrity, initiative and intelligence; have ability to work in a fast-paced environment, manage multiple priorities, pay attention to details and meet deadlines; and show enthusiasm and interest in this position.
Additional Comments
Telecommuting
The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.
Reasonable Accommodation
The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.
Equal Opportunity Employment
The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.
Some positions may require additional credentials or a background check to verify your identity.
Kelly Shelffo
P: (518) 474-1924
F: (518) 486-6723
[email protected]
Division Contact
Beth Ferracane
[email protected]
To Apply
Submit a clear, concise cover letter and resume stating how you meet the above minimum qualifications. Reference Item #01579-KAS on your cover letter for proper routing. Documents must be sent as unlocked and accessible attachments.